Dewel Network LLC ("Dewel Network," "we," "us," or "our") operates dewelnetwork.com and the Dewel Music and Dewel Movies platforms. This Privacy Policy explains how we collect, use, and share information when you use our services.
1. Information We Collect
Information You Provide
We collect information you provide when you create an account, upload content, make purchases, contact support, or participate in creator programs. This may include identifiers like name, email, phone number, and content you choose to upload or share.
Information Collected Automatically
When you access our services, we may collect device and usage information such as browser type, operating system, IP address, approximate location, and activity on our services. We use cookies and similar technologies for authentication, security, and service functionality.
2. How We Use Your Information
We use information to operate our services, process transactions, provide customer support, enforce our policies, improve reliability, and comply with legal obligations.
3. Sharing of Information
We share information only as needed to operate our services, including with service providers that help with payments, communications, hosting, security, and analytics. These providers are authorized to access information only as necessary to perform services for us.
We may also share information to comply with law, to protect the rights and safety of our users and our business, or in connection with a corporate transaction (such as a merger, acquisition, or asset sale). We do not sell personal information as defined by applicable law.
4. Data Security
We use reasonable security measures to protect information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
5. Data Retention
We retain information for as long as needed to provide our services and meet legal, accounting, and security requirements. You may request deletion of your account and personal information, subject to legal retention obligations.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information. You may also have the right to opt out of certain processing. To make a request, email privacy@dewelnetwork.com.
7. Children's Privacy
Our services are not directed to children under 13. If we learn we have collected personal information from a child under 13, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date on this page when we do.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Dewel Network LLC
1220 Foothill Blvd, Oakland, CA 94606
Privacy: privacy@dewelnetwork.com
General: support@dewelnetwork.com